testimonials – real people have their say

senior manager, telecommunications company
I wanted to thank you so much for your excellent service and friendly welcome. It is a credit to your company that you can provide such wonderful accommodation. I have been looking ever since September to find a one bedroom to rent in Newbury and haven't been able to find anything. As my home is in London, I only envisage staying out here between 1-3 nights a week and this hopefully will be a great solution. I really loved the location of college mews and the apartments are a high standard.

a major healthcare company
“The service that esa provide has been second to none and has ensured a smooth transition for our new employees coming to the UK. I would not consider giving my business to any other Company for Serviced Apartments as I do not believe there is anyone out there that could even begin to compete with the standard of esa and their apartments.”

a multinational business consultancy
“The apartments are equipped to a very high standard, and for a similar price to the local hotels provide a much greater level of overall comfort and homeliness, with Pelican House in particular providing the extra advantage of a superior, central location to the town. The team are always very responsive, friendly and helpful; and all in all, the reality of comprehensively serviced rented accommodation is that it makes the experience of working away during the week far less painful.”

a national relocation agency
“In the last six months I have housed over 100 people in the Newbury area on behalf of two major blue chip companies both on a short term and long term basis.

I have found esa’s accommodation and service to be of a very high standard, offering me piece of mind when placing my clients in their properties.

esa have proven themselves to be client focused and understand the importance of providing a service that meets not only my client’s needs but also my needs as a relocation consultant.”

multinational engineering innovation specialists
We have found esa properties to be of the highest standard, immaculately presented, well maintained and serviced. This, together with their attention to detail and excellent customer service provided by the professional and courteous staff, make “esa a company we would have no hesitation in recommending.”

newbury flood victim family
“Following severe flood damage, on Friday, 20th July 2007, we had the very good fortune to be directed to esa by a local letting company.

Nothing has been a trouble to esa. They responded to our request to view properties within a very few hours and we were fixed up quickly in very high specification accommodation.

We have been offered viewings of other esa properties but are happy to remain were we are. 

The service has been professional, friendly, empathetic and patient.  I can thoroughly recommend esa."

Want to find out more about us, booking or why serviced apartments could the right choice for you? contact us today, we’d be delighted to show you our selection of apartments or answer any questions you might have.