the association of serviced apartment providers
the purpose of the association
The association of serviced apartment providers (ASAP) was first conceived in 2002 and now represents all the main serviced apartment operators in the UK, which in turn manage and control in excess of 5,000 apartments across the country.
The main aims of the association are:
- establish a set of standards for serviced apartments and their operators in the UK
- monitor and audit the performance of its members
- promote corporate housing and serviced apartments to both corporate accommodation buyers and agents directly and via ARP members (Association of Relocation Professionals)
- establish, promote and maintain an acceptable code of conduct for all providers of serviced accommodation
- attract membership amongst all serviced apartment providers
- raise awareness of serviced apartments, as the preferred choice of the business traveller for stays in the UK of greater than 5 nights
- promote and encourage travellers and travel buyers to work with member companies for their own security, in the knowledge that our members are committed to assessable quality
overview of the ASAP
The ASAP is a pro-active group of more than 30 serviced apartment operators throughout the UK. Membership has grown rapidly in 2008/9 in line with the expansion of the serviced apartment sector overall. The ASAP has in excess of 30 members who between them, operate in all the major cities in the UK. Members range from large international companies to small independent operators and the ASAP represents the full cross-section of the industry in the UK.
Most members play a very active part in the association and approximately 20 members attend a general meeting every 6 to 8 weeks. Other activities include steering committee meetings which are attended by the Chairman and 6 members who meet several times each year to discuss specific challenges raised and the future strategy of the ASAP. The ASAP has a close relationship with the Association of Relocation Professionals (ARP) and one of our members sits on the ARP committee to ensure the 2 associations maintain an active dialogue.
overview of the ASAP code of conduct
In order for a serviced apartment provider to become a member of the association, it is necessary for the officers of the company to sign up to the code of conduct as laid out below:
- To accurately represent their properties in all domains
- To provide information to enable any client to communicate with the association to provide feedback on their experience of the member company
- To ensure that wherever their properties are represented, it is clear that they are the owner/operator
- To partake in a quality program to ensure the continual maintenance and improvement of the service that they provide
- To do all they can to promote the Serviced apartment industry through education
benefits for everybody
At a time when the corporate travel buyer more than ever before is looking for quality, value, accountability and flexibility, the ASAP represents a group of like-minded serviced apartment providers who are committed to providing a professional service to those needing temporary corporate accommodation.
global associations
It is the intention of the ASAP to forge links with serviced apartment providers worldwide through their respective association and in that vein. The ASAP is now partnered with The Corporate Housing Providers Association (CHPA) in the US. The two bodies look to work together to ensure that guests travelling between the two countries always receive a better service than they are expecting.